Whether your business has only one location or is a multinational corporation, company culture matters, especially in the case of cybersecurity. When security is treated as a priority from the top down and in every office location, it has the best chance of successfully fending off attacks.
Two of the most key factors for successful cybersecurity are the importance of security within the company culture and the value of trust within the organization.
The Importance of Cybersecurity
For cybersecurity to be successful, it must be treated as a priority by every employee, every day. From the board of directors to the mail clerk, security training, policies and procedures are a line of defense against data loss or breach. When company leadership respects the role of security and promotes it within the business, the rest of the employees will recognize its importance and follow the security policies in place.
However, to be effective these policies and procedures must be clear, easy to understand and simple enough that they don’t cause a disruption in the way people work. You can put in place the most secure policy possible, but if it prevents someone from doing their job or makes their job harder, they will find a workaround.
The Importance of Trust
For cybersecurity to work, everyone must be on the same page and everyone must be held accountable. It should be reflected in your policies and training with clear penalties for negligence and resources that are available when there are questions or concerns. This is how you create a culture of trust.
This trust also extends to your customers. By being clear and upfront about your security policies, you let your customers know that their data and personal information matters. Putting security first may also differentiate you from the competition, creating loyal customers that feel safe and respected doing business with you.
Your company culture may be impacted by more than your policies. You may do business in other countries or have branch offices all over the world. Culture can impact your security in many ways.
People may be less likely to report security events in places where saving face is important, such as Japan. Or, perhaps a language barrier or poor translation prevents your security policies from being understood in other countries.
Or, you may deal with different laws and regulation in other parts of the world. The EU recently passed GDPR, which has impacted data protection and privacy for businesses that have customers in the EU, even if they aren’t located there. Some countries may have rules around encryption, data storage or what qualifies as sensitive information. All of these things will need to be considered when formulating security policies.
What You Can Do
Protecting your business against cyber-attacks depends largely on your IT team, but all your employees play a part in security. Creating a company culture that puts security at the forefront sets you up for success.