Let’s Go Island Hopping

Let’s Go Island Hopping

I recently read Carbon Blacks “Global Incident Response Threat Report” regarding the topic of Island Hopping. If you are not familiar with the term, it’s the act of a hacker gaining access to a network and then infiltrating the supply chain to gain access to clients...
I Know Why You are Reluctant to Contact Support

I Know Why You are Reluctant to Contact Support

Perhaps It should be called “Lack of Support” Occasionally, when we have brought on a brand-new client and we uncover that they have been struggling with technical issues, some of which are easily solvable by support. Once we uncover this, we can usually get them on...