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Trend Micro Hosted Email Security

Description

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Hosted Email Security provides world-class cloud-client technology with hosted email protection against spam, viruses, spyware, phishing and inappropriate content. This industry leading solution offers features, such as, SaaS (Software as a Service) backed by an aggressive SLA (Service Level Agreement), unlimited email scanning, optional content filtering and identity based encryption- stoping spam before it reaches your network.

Related Resources

Trend Micro Hosted Email Security Service Level Agreement Overview

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Trend Micro Hosted Email Security Data Sheet

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Parting the Clouds: A detailed look at the promises, challenges, and top uses of cloud computing for mid-market companies.

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Key Features

  • Industry Leading Antispam- based on the world's largest reputation database that correlates threat data in real-time.
  • Award-Winning Antivirus and Antispyware - Trend Micro Smart Protection Network technology provides zero-day protection against unknown threats.
  • Ease of Deployment and Management- reduces cost by not requiring the use of hardware or maintenance, while also, enabling rapid deployment with simple redirect of the MX record.
  • Money Back Agreement - Trend Micro Hosted Eamil Security customers are covered by a contractually-binding Service Level Agreement (SLA).  If Trend does not deliver, you are eligible for your money back. 

    • Service Level
    Agreement Provisions 

    Hosted Email Security 

    Hosted Email Security: 
    Inbound Filtering     

    Availability 

    100% uptime 

    100% uptime 

    Virus protection 

     Zero email-based viruses

    Zero email-based viruses

     Spam-blocking
    effectiveness

     99% or better

    n/a 

    False positives 

    No more than .0003% 

     n/a

    Support responsiveness 

    Matches incident severity 

    Matches incident severity

    Email delivery latency 

     No more than a one
    minute latency

    No more than a one
    minute latency

    Product Requirements

    As a hosted antispam service, Hosted Email Security does not require additional hardware or software located on your premises since all scanning hardware and software is operated and maintained offsite at Trend Micro’s secure network operating centers.

    Accessing local Hosted Email Security administration requirements:  

  • Computer with Internet access and either Microsoft™ Internet Explorer 6.0 or 7.0, or Mozilla Firefox 2.0, and JavaScript and Sun Java Runtime Environment (JRE) 1.4 or higher is required.


    • To start using Hosted Email Security, environments must also have an existing Internet gateway or workgroup SMTP connection and access to the DNS mail exchange record required to redirect the MX mail host record. If you have hosted email, then contact your service provider for more information or configuration help in redirecting your MX record.

    videos, p-guides and relevant content

    Trend Micro Hosted Email Security Service Level Agreement Overview

    Look to Trend Micro's Hosted Email Security SLA Overview to learn how this no-maintenanace required solution delivers you 24/7 patches and updates. Read more

    Trend Micro Hosted Email Security Data Sheet

    Look to Trend Micro's Hosted Email Security Data Sheet to learn how this cloud-based solution provides continuous email protection. Read more

    Trend Micro OfficeScan 10 Webinar

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    Trend Micro OfficeScan 10 - Productive hosted a Trend Micro OfficeScan version 10 webinar that discussed Trend Micro's Reputation technology, as well as, demonstrated the OfficeScan product.  Read more

    Trend Micro InterScan Messaging Hosted Security Advanced: How It Works

    Look to Trend Micro's InterScan Messaging Hosted Security Advanced: How It Works white paper to learn more about this leading hosted email security solution. Read more

    Trend Micro InterScan Messaging Hosted Security Standard: How It Works

    Look to Trend Micro's InterScan Messaging Hosted Security Standard: How It Works white paper to learn more about this leading hosted email security solution. Read more

    Trend Micro Hosted InterScan Messaging Security Data Sheet

    Look to Trend Micro's Hosted InterScan Messaging Security Data Sheet to learn more about the components of this hosted leading email security solution. Read more

    Parting the Clouds: A detailed look at the promises, challenges, and top uses of cloud computing for mid-market companies.

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    Of all the “next big things” to emerge in the last few years, cloud computing is quickly becoming one of the biggest. It offers tantalizing promises: cost savings, scalability, unlimited storage, and more. But while it might indeed be the next big thing, it might not be the best thing for every company. Read more
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