Quick & Professional
CA Threat Manager
Description
CA Threat Manager is a product that pro-actively warns, detects, analyzes and provides remediation for an entire range of threats- including viruses, worms, spyware, key loggers, Trojans and other malicious code from a single interface. Threat Manager (TM) improves operational efficiencies, increases service continuity and reduces security management costs. In addition, TM is able to offer numerous, distinct key features, beyond the traditional AV-Suite -Antispyware suite, which includes: single integrated management, active protection, valuable bandwith savings, flexible reporting capablities, expanded reporting capabilities, improved agent communication and support for Microsoft Vista. TM truly reduces the security footprint and makes your job easier.
Related Resources
Product Requirements
Client Computer
- Pentium 150 or higher, 64 MB free disk space and 512MB free RAM
- Windows NT 4.0 SP6A or later
- Windows 2000
- Windows Server 2003
- Windows Server 2008
- Windows XP Professional
- Windows Vista
Notes: tested on Windows 2008 server
Management Server
- Pentium 4 2.6 MHz or higher, 10GB free disk space and 1 GB RAM required
- Windows NT 4.0 SP6A or later
- Windows 2000 Server
- Windows Server 2003
- Windows Server 2008
- Windows 2000 Workstation
- Windows XP Professional
- Windows Vista
Anti-spyware Notes: Anti-Spyware engine not available on Non-Windows and/or 64-bit platforms.
Management Server Notes: Windows Vista, Windows XP Professional and Windows 2000 Workstation not recommended as Management Server.
FAQ
Q: Does the remote installation work from the central console to deploy the Threat Manager product out to the Mac machines?
A: The deployment of the client console to MAC OS is operative with administrator privileges. To perform the remote installation follow the subequent, straightforward instrucions.
1. Insert CA Threat Manager for Mac OS X media into the drive.
2. Double-click the Install eTrust ITM file- the Authenticate dialog appears.
3. Type in your Administrator username and password and click OK- the Welcome screen appears.
4. Click Next- the Notice screen appears.
5. For each of the license pages that appear, scroll through and read the entire license agreeement. Click I Agree to go to the next page- the Select Components screen appears.
6. Click the components you want to install and click Next- the Install Boot Script screen appears.
7. (Optional) Clear the Boot Script check box if you do not want eTrust ITM to start when the operating system starts.
8. Click Next- the Destination Directory screen appears.
9. Click Next to install the components in the default folders or click the Browse button to select different folders for each component. After selecting the different folders, click Next.
Note: You cannot change the location of eTrust ITM if you are upgrading from a previous version eTrust Antivirus or another CA product is installed that uses the CAIGLBL0000 environment variable. Similarily, you cannot change the location of other components if another CA product installed that uses the $CASHCOMP environment variable.
The confirmation screen shows the list of components you selected.
10. Click Install Product- the installation starts- the license screen appears when the installation is finished.
11. Click Register Now if you already have a license key and follow the Wizard to register your license. Click Register Later to install a 30-day trial of the product-the Finish screen appears.
12. (Optional) Click View Readme to see the readme file. Click Previous to return to the Finish screen when you are done.
13. (Optional) Select the Start Services check box to start the eTrust ITM software on your computer immediately.
14. Click OK to close the installer-eTrust ITM is installed on your computer. If you clicked Start Services in Step 13, eTrust ITM is running on your computer.
Q: When will CA Anti-Virus check for viruses?
A: CA Anti-Virus real-time monitor runs in the background, scanning files as they are executed and or written to and read from a disk in real time. CA Anti-virus detects viruses in files downloaded from the Internet, online services, and email systems, including compressed file archives.
Q: Does an independent third party test the CA Threat product line?
A: CA has received detection and removal certifications for malware and spyware from ICSA Labs, West Coast Labs and Virus Bulletin. CA Anti-virus consistently receives the "100% Award" from Virus Bulletin. West Coast Labs has also given CA Checkmark certifications for anti-malware detection and removal and Anti-spyware desktop detection.
Q: If my CA maintenance is really up this month, why does my central console display say I have x number of days until expiration?
A: When you upgrade to the newest version your product automatically is extended for the next 360 days from the time of the upgrade. However, maintenance date on the product does not change. If you let the maintenance expire, you will no longer be able to receive any tech support from CA or Productive. You will also not be able to receive any free upgrades when a new version of the product is released.
Q: Why should I renew my CA Security product if I continue to get signatures?
A: You will not be eligible for upgrades or tech support.
Q: How can I upgrade to the most recent version of my CA product?
A: You can go to the CA website and download the trial of the most recent product.
Q: Is there government, educational, healthcare, non-profit CA pricing?
A: Yes
Q: Does CA Antivirus scan pop3 mail?
A: Not in real time but during a scheduled scan it does.
Documentation
CA offers an on-line documentation library. Below are the topics that the library covers, (you will be directed away from our site once you click on a link).
CA Threat Manager Quick Installation and Configuration 8.1
- Installing the CA Threat Manager server
- Preparing for the Install
- Designing an organization tree
- Installing a Redistribution Server
- Create Organization Tree Branches
- Removing Non-CA Products
- Activate License and Enter Registration Information
- Deploying the CA Threat Management Agent
- Policy best practices
- Create a Phone Home Policy
Do you need access to tech support in a timely manner for the CA Threat Manager product?
We Can Help You - 800.726.4099, help@productivecorp.com, contact us, locate your dedicated Account Executive.
Services
This exclusive service package assists IT professionals with express, expert software implementation for the CA Threat Manager product, as well as, allows for cost effective deployment assistance for your network.
Statement of Services
This service provides customization of your environment, for the CA Threat Manager, which includes the subsequent deliverables:
- Assistance with uninstall of existing antivirus and anti-spyware product;
- Assistance with setting up management console;
- Assistance with setting up distribution servers;
- Assistance with setting up polices;
- Services are provided in three hour blocks that are delivered in one hour minimums, via web based conferencing.
What is the cost?
The remote installation package is available in three hour increments for $330.00. Depending on the complexity of your environment, more packages, may be necessary. Please consult with your Productive Account Executive to scope an appropriate amount of time for your installation.
Getting Started
To proceed with the Threat Manager Remote Installation Package, complete the pre-install checklist, below, and fax back to Productive, at 612.375.0219. Your dedicated Productive Account Executive will call you to arrange a time to begin your Remote Installation Package.
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