Productive Corporation

Q: Does CA Antivirus scan pop3 mail?
A: Not in real time but when it does during a scheduled scan.

Q: When will CA Anti-Virus check for viruses?
A: CA Anti-Virus real-time monitor runs in the background, scanning files as they are executed and or written to and read from a disk in real time. CA Anti-virus detects viruses in files downloaded from the Internet, online services, and email systems, including compressed file archives.

Q: Does an independent third party test the CA Threat product line?
A: CA has received detection and removal certifications for malware and spyware from ICSA Labs, West Coast Labs and Virus Bulletin. CA Anti-virus consistently receives the "100% Award" from Virus Bulletin. West Coast Labs has also given CA Checkmark certifications for anti-malware detection and removal and Anti-spyware desktop detection.

Q: If my CA maintenance is really up this month, why does my central consol display say I have x number of days until expiration?
A: When you upgrade to the newest version your product automatically is extended for the next 360 days from the time of the upgrade. However, maintenance date on the product does not change. If you let the maintenance expire, you will no longer be able to receive any tech support from CA or Productive. You will also not be able to receive any free upgrades when a new version of the product is released.

Q: Why should I renew my CA Security product if I continue to get signatures?
A: You will not be eligible for upgrades or tech support.

Q: How can I upgrade to the most recent version of my CA product?
A: You can go to the CA website and download the trial of the most recent product.

Q: Is there government, educational, healthcare, non-profit CA pricing?
A: Yes